桃園航勤

Service Spirit

We take care of aircraft ground handling operation and ensure flights safety and smoothness.
To ensure the next segment of the aircraft's journey can maintain flight safety and exhibit maximum performance, TIAS upholds the service spirit of a five-star hotel, allowing aircraft to receive sufficient rest and replenishment here. Ground Service Division and Equipment Maintenance Department are the two main operational units of our company.

Ground Service Division (GSD) and Equipment Maintenance Department (EMD) are two key operation cores in TIAS. Under GSD, we've set Operation Control Center (OCC) to collect, sort and update all aircrafts' flight information. Meanwhile, OCC also takes the responsibility to arrange practical training of staffs as well as dispatch operators.

Equipment Maintenance Department (EMD) is the key character to provide maintainence to all ground service equipment. EMD keeps the equipment in good condition to secure safety during operation and moreover, to increase the efficiency of the equipment during performance. Besides, TIAS EMD also have the capacity to provide maintenance services to our customers' vehicles and equipment.
Main Services :
  1. Provide commercial/turnaround flights ground handling service(including passenger check-in counter, load control…etc.) at civil.
  2. Passenger registration and boarding related services
  3. Loading and unloading of luggage, cargo and mail for passenger and cargo aircraft
  4. Manufacture and retail airport ground service equipment.
  5. Maintenance and reparation of airport ground service equipment.
  6. Provide airport ground service to contracted Customer Carriers.
  7. Warehouse operation (Relationship Company).