ESG is a crucial pillar for our sustainable development, driving economic, social, and environmental progress.

Environmental：We reduce our environmental footprint through initiatives in greenhouse gas inventory, energy management, paperless systems, and waste management, promoting conservation and emission reduction.

Social：We prioritize employee welfare and community engagement through social welfare activities, industry-academia cooperation, and staff training, creating a safe and competitive work environment.

Governance：We emphasize transparency and ethics through process optimization, AI translation services, and intelligent scheduling systems, maintaining sound corporate governance and compliance.

1. 1. Fulfill regulatory obligations and take responsibility for environmental protection and energy conservation.
2. 2. Establish sound environmental and energy management systems, set and achieve performance targets.
3. 3. Implement environmental education to foster employee awareness of sustainability.
4. 4. Support green design and procurement to enhance overall ecological benefits.
5. 5. Promote low-carbon operations and continuously improve environmental performance.
6. 6. Practice waste management and circular economy to minimize resource consumption and environmental impact.
7. 7. Strengthen partnerships and implement green supply chain management.

Organization Members:Chairman - General Manager; Vice Chairman - Deputy General Manager; Committee Members - First and Second-level managers from all company units

Meeting Frequency:Twice yearly

Committee Responsibilities:Develop environmental protection and corporate sustainability (ESG) related policies, propose energy resource management strategies and improvement recommendations, and review, coordinate, and supervise the implementation of environmental protection initiatives.

Following global net-zero emission trends and China Airlines Group's environmental policy, we began company-wide greenhouse gas inventory in 2022, covering both Taoyuan and Taitung stations. In 2024, we obtained our first ISO 14064-1:2018 greenhouse gas verification statement (certified by Taiwan Product Testing and Certification Center) and continue annual inventory and verification processes.

We also continuously develop greenhouse gas reduction strategies for our operations, including green procurement, equipment electrification, and energy resource reduction measures, with the following results:

Continuing Green Procurement:In response to government policies and our environmental awareness, we consistently engage in green procurement and report results to local environmental protection bureaus semi-annually. In 2020, our green procurement exceeded NT$100 million, earning us recognition as an 'Outstanding Green Procurement Unit for Private Enterprises and Organizations', and we were honored at the '2021 Taoyuan Green Life Shopping Festival Closing Ceremony and Green Consumption Awards'.

Promoting Equipment Electrification:Aligning with global environmental trends and enhancing ground handling service quality, we're creating a pollution-free, healthy work environment. Recognizing the irreversible impact of global warming, we're fulfilling our corporate social responsibility by replacing diesel tractors with electric ones for passenger luggage transport, reducing greenhouse gas emissions. Since 2020, we've invested approximately NT$128 million to purchase 80 electric luggage tractors, reducing ground vehicle emissions by about 10.19%.

Establishing Energy Resource Reduction Measures:To improve energy and resource efficiency in our operations, prevent waste, and achieve carbon reduction goals, we implemented energy resource reduction measures in 2022. Our Environmental Management Committee discusses these measures, selects energy conservation items, and sets annual reduction targets. Using KPI management, we encourage all departments to implement reduction measures and follow the PDCA model with monthly tracking, analysis, and timely adjustments to meet annual targets.

Co-organizing Taoyuan Women and Children's Bureau 'Children's Storytelling Radio Train' Activity:We actively participate in public affairs, co-organizing the Children's Storytelling Radio Train with Taoyuan City Government's Women and Children's Development Bureau in 2025, with our Chairman attending as a representative. This fulfills our social responsibility, promotes social inclusion, and establishes a solid foundation for sustainable corporate development.

Assisting Aviation Police Bureau with Overseas Employment Fraud Prevention:Committed to our social responsibility, we help the Aviation Police Bureau publish overseas job anti-fraud advertisements on our catering vehicles, raising public fraud awareness, helping consumers identify false information, effectively reducing fraud risks, and demonstrating our emphasis on social security and ethical governance.

Supporting Fire Department's International Humanitarian Rescue Charter Flight Drill at Taoyuan Station:As a professional ground handling service provider fulfilling our social responsibility, we assisted with unloading operations at Taoyuan Station during the Fire Department's 'International Humanitarian Rescue Charter Flight Drill' in 2024, contributing our professional expertise to ensure the smooth execution of the drill.

Proactively Donating Disaster Prevention Supplies to Dayuan District Office:To demonstrate corporate social responsibility to nearby stakeholders, we proactively donated 200 sleeping bags as disaster prevention supplies to Taoyuan City's Dayuan District Office in 2024.

Combining Charity Activities with TGAS 45th Anniversary Celebration:On our 45th anniversary, we incorporated charitable activities into our celebration, purchasing 2,500 Taiwan lottery scratch cards from the Taoyuan Physical Disability Association as year-end employee appreciation gifts, demonstrating our commitment to corporate social responsibility on this meaningful occasion.